Sefton Council has joined with neighbouring Council’s to provide a system to assess, manage and allocate housing-related support services in the borough. This system is called Mainstay Gateway.
The services within Mainstay Gateway for Sefton are only accessible via an assessment. The services linked to Sefton Mainstay Gateway should NOT be contacted directly but refer to the instructions below regarding how to arrange an assessment. Anyone can have an assessment for services within Sefton, but priority for these services will be given to Sefton residents or those with a strong local connection.
To access any services linked to the Mainstay Gateway system, clients must complete an assessment form in person at a designated Assessment Point. The Assessment Points are listed on the Mainstay Gateway website below.
If you are an agency worker whose client needs an assessment then you should:
- Advise your client to attend in person at an Assessment Point (you are welcome to attend as well to offer support), or
- Complete an electronic referral form.
However, if you complete an electronic referral your client will still need to complete the Consent Form. If the Consent Form isn’t provided with the referral this will lead to a delay in your client accessing the services.
If you need further advice regarding Mainstay Gateway please email the Housing Options Team or call 0151 934 3541.